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Contact

Tell us about the consignment

One set of details reaches transport, customs and insurance at once — they work from the same shipment file. Six pieces of information are usually enough for us to come back with something concrete.

Telephone

+90 212 871 41 00

English, Turkish, German or Italian.

Email

general@generalcargo.com.tr

Send the details below and we will reply with the terminal, the expected transit and what the paperwork needs.

General Kargo Uluslararası Taşımacılık Ltd. Şti.

Istanbul, Türkiye
Part of the General Logistic Group

Full registration details on the legal notice.

Request a quote

What we need from you

Fields marked are the ones we need before we can say anything useful. The rest sharpen the answer.

The consignment

Drives the commodity code, and with it the document set.

Needed for customs, and to judge whether cover beyond the CMR cap makes sense.

Dangerous goods (ADR)?
How we reach you
Or call +90 212 871 41 00

This form does not send anything to this website. It opens your own email programme with the details you entered, addressed to general@generalcargo.com.tr. Nothing is stored here — see the legal notice.

Frequently asked questions

What do you need from me for a quote?

The collection and delivery addresses, what the goods are, their weight and dimensions, and their value. If the commodity carries any special requirement, tell us at the start — it usually brings documents with it, and documents are what stretch a transit.

What happens to the details I put in the form?

They do not reach this website. The form assembles what you typed into an email and hands it to your own email programme, addressed to general@generalcargo.com.tr — nothing is stored here, and no third party sees it. You can read the message before you send it.

Do you carry dangerous goods?

No, on any lane. If your consignment is classified under ADR you need a forwarder with the licence and the equipment for it, and we would rather say so at the enquiry stage than at the loading bay.

Do you publish rates?

No, and we would be sceptical of anyone who does for this kind of freight. A part-load price depends on weight and dimensions, where the goods are collected, the customs effort involved and what is being shipped. A published figure would be either a guess or a number with conditions attached that you find out later.

In which languages can I write to you?

English, Turkish, German or Italian.

Before you write

The transit time on your route is already published. 14 corridors, 10,255 recorded shipments, each lane with its average, its fastest and its slowest recorded case — so you can check the realistic range before you ask.